Guide to Removing and Selling Your Unwanted Stairlift

There are many different companies offering installation of both new and second hand stairlifts in a variety of makes, models and styles. However, it can be difficult to know what to do with your stairlift when it isn’t required anymore.

Hopefully the stairlift has been in the property for many years and has fulfilled it’s purpose, and been very helpful for the user. Sometimes, sadly the stairlift is only used for a short period of time before it becomes redundant. There are a variety of reasons it may not be required anymore such as:

  • Bereavement
  • Upgrade to a newer stairlift model
  • User moving to a bungalow, or care home
  • To sell the property
  • Purchased a house with an existing stairlift
  • Redecoration
  • To be able to clear the property of furniture

Getting a used or unwanted stairlift removed can be challenging. So what are the different routes you can take?

Contact the Original Installer

The obvious first point of contact would be the original installer who you purchased the stairlift from usually this would be the manufacturer such as Acorn, Stannah, Handicare or Thyssenkrupp. The installer could be an independent installation company that works locally, rather than nationally, so make sure you check the invoice. Usually however, there will be a sticker on the stairlift itself detailing the installers name and telephone number.

Pro’s and Cons


  • They may be able to offer a higher sum for the stairlift than other companies, as they are able to directly reinstall your second hand stairlift themselves, which essentially cuts out any middleman.
  • You know who you are dealing with, since you have already dealt with the company for installation.
  • You already know they cover your area in the UK.
  • If it is a manufacturer that installed the stairlift (rather than an independent installer) they can usually reuse all of the stairlift even bespoke rails and adaptions.


  • They often will only buy the stairlift back if it is under 6 months old, some will not buyback at all unless in the cooldown period from purchase (if the person who purchased the stairlift has passed away the cooldown is likely invalid).
  • After 6 months, many installers will not offer a buyback so you may not receive any money back at all, or even pay a fee to have it removed.
  • Some of the bigger stairlift companies will often have a waiting list of at least 8 weeks for a removal.

In busy periods many installers do not offer removal services at all, as they will prioritise installations.

Donating to Charity

Another option which many people are interested in, is to donate the stairlift to a charity so that someone less fortunate can receive the stairlift. Due to the second hand value of a stairlift being so low, many people consider this option rather than selling.

Pros and cons


  • If you can locate a charity to take the stairlift, someone in need who may not be able to afford a stairlift under usual circumstances may be able to make good use of it.
  • The feeling of doing a good deed!


  • Most charities in the UK are very selective of what stairlifts they can take, so you will need to provide them with a lot of information as well as possibly safety and electrical tests, and certification that the stairlift has been removed by a professional which could cost you more money.
  • Many charities will not accept stairlifts at all, due to the fact it is electrical and can pose health and safety issues. It is also due to the fact stairlifts are very bespoke to the property it is fitted to, so usually assessments must be done by a professional to ensure it can be properly fitted and will be safe for the user.
  • Many stairlifts which are upholstered in fabric will not be accepted for sanitary reasons as they cannot be wiped clean and/or sterilised.

If the stairlift has any damage, even cosmetic, they will not accept the stairlift.

Sell the stairlift privately

Another option of course would be to take matters into your own hands and sell the stairlift privately. This could be by advertising it online, putting local advertisements in the paper or local shops, or by checking with neighbours to see if they would be interested.

Pros and cons


  • If you have a stairlift you are struggling to get a decent price for, you may be able to achieve slightly more by selling it privately.
  • Advertising opens it up to more potential interest.
  • May help someone else purchase a stairlift for much lower than the brand new price.


  • You will likely need a detailed amount of information about the stairlift to find the right buyer. This will include photographs, the make and model, serial number, age of the product, number of steps, measurement of the rail and any details about accessories included. You may also need to include a full service history to prove it has been kept up to date and in good condition.
  • You are inviting a stranger into your home, with little to no information about the person. Anyone vulnerable should be very cautious when considering this option.
  • The person who is interested will likely need to remove the stairlift and must know what they are doing. It is quite common for interested parties to fiddle with the stairlift in an attempt to remove it, and accidentally break the stairlift or cause damage. This could mean the stairlift is rendered useless leaving you stuck with a stairlift that no longer works.
  • The interested party may damage your stairs, walls or doors during the removal which could cost you more money than the stairlift has sold for.
  • The online market is saturated with used stairlifts, both new and old. Due to this sometimes your advertisement will get lost in the sea of unwanted stairlifts for sale.

Remove and keep the stairlift in storage

Some people with enough knowledge to remove the stairlift themselves safely, may consider keeping the stairlift for later use. This is particularly the case if they have not found the price they are looking for, and may need the stairlift in a few years or know someone who may need it.

Pros and cons


  • If you have enough knowledge and the correct tools to safely remove the stairlift yourself, it will not cost you anything except your time.
  • You can do this at your leisure when the time suits you rather than arranging appointments.


  • Stairlifts change and get upgraded according to new technology and requirements. The stairlift you have now may not meet your needs in the future. If you become reliant on a stairlift to be able to access the bathroom and bedrooms upstairs, it is not ideal to have an old stairlift that has not been assessed based on your current need.
  • Stairlifts only have a life of about 10 years at maximum, after this age they can pose a health and safety risk so it is not ideal to be stored for long periods of time.
  • Stairlift parts such as batteries can degrade over long periods, so this may need to be replaced when reinstalling.
  • Parts could be lost in storage meaning the stairlift isn’t able to be refitted.

As stairlift models are currently being changed and upgraded, if some time has passed and you decide you no longer want the stairlift that has been stored it is likely to have lost all value and would need to be disposed of.

Contact a Stairlift Removal company

This is usually the simplest and quickest way to have your stairlift removed. The company will usually require less information about the stairlift than the previous options and often can provide a removal just based on a single photograph. Unlike some of the options noted above, they are most likely to offer a payment for the stairlift as well as a professional service.

Pros and cons


  • Some will offer a fast removal turnover which is usually within a week but some may even be able to come out at a few days’ notice if they have the availability.
  • Prompt payment – the agreed amount is always the amount you receive unless the incorrect stairlift details have been provided.
  • They will provide a professional service on par to the installer/manufacturers and have a high degree of knowledge about stairlifts and the tools required.
  • They are generally more accommodating than the large installation companies, especially if you require special consideration for the removal appointment such as specific days and times, making arrangements with a third party such as an estate agent, or contacting neighbours.
  • No obligation – many people can feel pressured when dealing with private sales, and can feel pressed into accepting an offer that was far less than they were looking for. With a Stairlift Removal company they can provide a quote and let you think about it, rather than having someone on your doorstep.
  • Get an answer straight within 1 working day or less, rather than awaiting a call back or email which can take several days if not weeks to hear back.


  • The price they offer, although realistic, may not be what you were hoping for since stairlifts are very expensive when bought brand new, especially if the stairlift is curved and has been manufactured bespoke for your staircase.
  • They may not wish to buyback the product you have, especially if they are overstocked with the model of stairlift you have.
  • They are not usually able to purchase the stairlift if it is older than 9/10 years.
  • If the stairlift has been removed, stored outdoors or damaged they may not be interested.

Some companies online claiming to be Stairlift Removal experts are often just referral websites which work on commission, so you can be passed over to another company

If you feel contacting a Stairlift Removal company is your best option, or you have exhausted other routes with no success, why not contact We Buy Any Stairlift today? We are the number 1 Stairlift Removal service in the UK! We guarantee it is the quickest and most efficient way to remove your unwanted stairlift.

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