Following on from the latest nationwide restrictions, we want to confirm to our customers that it is business as usual. We would also like to reassure customers that we are continuing to operate to the highest of standards and following COVID-secure guidelines throughout our business.
Though we are once again in lockdown, guidance on conducting work in people’s homes across the UK has not changed and we will continue to operate according to our COVID-secure procedures.
Our dedicated teams are here to provide ongoing support, as we continue to adapt to the significant impact of COVID.
We Buy Any Stairlift’s priority throughout this crisis continues to be the safety and wellbeing of our customers and our staff.
We are taking extensive measures to protect both our customers and our employees, this includes a rigorous risk assessment and new protocol to ensure we are COVID-secure. Some of these measures include:
- All engineers are provided with disposable PPE (mask and gloves) for the appointment.
- If payment is agreed, all cash payments will be made via a pre-quarantined envelope.
- Adhering to social distancing guidelines within the property – we ask our customers to please follow the guidelines also, and if possible remain in another room for the duration of the removal.
We thank you for your understanding.